OK, well public hotfixes have always been a freebie if you first call into our support line to get them. However, now you can get the hotfix via the web. No fuss, no muss.
Just go to this link and give the KB article number related to the hotfix you need and your email address.
Not a terribly technical post, but this is a really good thing for you (our customer) and makes your life easier so I wanted to get the word out.
Coming soon, a little more on user logon.